Shipping & Order Tracking
Use our Chat function in the bottom-right corner of this website to quickly find your tracking information! If you have any additional questions, use that same Chat to ask our Support team questions.
At Maddy & Maize, we want you to experience the most delicious popcorn. We do everything we can to make sure your order arrives in great condition. Orders ship within 1-2 business days.
If you have a time sensitive order please contact us ahead of time to make sure we can meet your deadline.
We are not responsible for shipments that are delayed, returned, or not received due to incorrect shipping information provided. We do not ship to PO Boxes.
Standard shipping is $5 for orders less than $35 and free for orders $35 and above. Cold shipping (expedited with ice packs) is $20.
***Warm Weather Shipping (May-September)***
If you are ordering popcorn that has chocolate on it we strongly recommend choosing the "Cold Shipping" option at checkout. We will pack your items with insulation and cold packs and expedite the shipment via FedEx so it arrives without melting. Expedited orders ship Monday - Thursday.
If you do not choose cold shipping, we are not responsible (nor can we issue a refund) for melted product. Please choose a shipping address where someone will be available to receive your order so it doesn't spend unnecessary time outside. A tracking number will be provided so you can stay updated on where your order is in transit.